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QPro™ Series:
Working with Difficult People
Do you find yourself frustrated with an incompetent coworker, an angry boss or an colleague who challenges your authority? Chances are you are caught up in an emotional trap. In this subscription, you will unearth the difficult personality types and their communication style to learn how to quickly and confidently respond, transforming conflict into cooperation.
This webinar is for you if you're:
Dreading to go to work
Do you dread the end of the weekend and start to feel ill when thinking about going to work?
Wishing you could verbally defend yourself
Ever wish you had a snappy one-line response to rude or foul-mouthed coworkers? Learn 5 "I" statements that will equalize your relationships.
Avoiding coworkers because you fear confrontation
Learn techniques to stand and defend yourself against workplace bullying, using language to deter and confront toxic people.
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Enjoy completing your CMP with Qmedix!
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QPro™ series is ASCLS - P.A.C.E approved!
- To maintain ASCP certification, you need 36 CEUs within your 3-year cycle.
- Each webinar qualifies for 1.0 hour of CEU credit under ASCP CMP-Related Interest category.
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